Need help signing in, managing your cards, correcting a deal, or deleting your account? Email us and include the email address attached to your Kardz account plus a short description of the issue.
Account deletion
In the app: open Profile, scroll below Sign out, choose Delete account, and confirm Delete permanently. You will be asked to re-authenticate first, which is what proves the request is yours.
Without the app: email developer@aptivmind.com from the email address attached to your Kardz account, with the subject “Delete my account”. We will confirm the request and delete the account within 30 days.
Deleting removes your Kardz profile, saved cards, saved offers, Bachat history, notification preferences, and push-token records, and deletes your sign-in identity. It cannot be undone. Limited copies may remain in secured operational backups until normal rotation. See our Privacy Policy for full detail.
Incorrect deal information
Offers can change quickly. Tell us the bank, card, merchant, city, and the offer you believe is incorrect. We will compare it with the approved public source.